"The restaurant on the ground floor Estro served decent chillan food and wine."
Pan from China
read full review
"Also great pool and spa on top floor."
Craig from Australia
read full review
"Brunch was outstanding."
Albertomiami from United States
read full review
5-star luxury hotel in Santiago, awarded number one in Mexico, Central and South America
Rooms
The Ritz-Carlton, Santiago offers 205 redesigned guest rooms, including 49 Club Level accommodations with exclusive lounge access. Club Level provides a private space with dedicated staff, complimentary food presentations, and beverage service throughout the day. Accessibility options for guests with disabilities are available across the property, and electric vehicle charging stations are on-site.
Dining
Four distinctive dining venues focus on local and sustainable cuisine, with farm-to-table practices central to their menus. The hotel's commitment to sustainability extends to eco-friendly operations and sourcing ingredients from local producers. Guests can enjoy culinary traditions and beverages that highlight Chilean flavors across all restaurant and bar options.
Wellness & Spa
The glass-roofed spa and wellness center offers panoramic views of the Andes Mountains while guests use the indoor swimming pool, sauna, steam room, and hot tub. Spa services include therapeutic massages and unique body treatments, along with full-body, head, neck, and back massage options. A state-of-the-art fitness center and daily yoga classes are also available on the premises.
Location
Set in the upscale El Golf district, the hotel is within walking distance of Costanera Center, Santiago's tallest skyscraper and largest shopping mall. Parque Bicentenario Santiago and the lively Barrio Bellavista are a short metro ride away, with a metro station located directly outside the hotel entrance. The property is 23 km from Santiago International Airport, easily reachable by taxi or shuttle.
Family, Pets & Business
The Ritz-Kids program provides tailored activities for younger guests, including baby safety gates and babysitting services upon request. Pets are welcome with pet bowls provided, and soundproof rooms help maintain a quiet environment. For corporate events, the hotel offers meeting and banquet facilities accommodating up to 300 guests, a business centre, and fax/photocopying services.
Highlights
Awards: Number One Hotel in Mexico, Central and South America - Travel+Leisure
Wellness: Glass-roofed spa with Andes mountain views
Dining: Farm-to-table cuisine at four distinctive venues
Rooms: 205 redesigned rooms including 49 Club Level
Location: El Golf neighborhood near Costanera Center and Metro
Family: Ritz-Kids program with tailored children's activities
“This hotel in Las Condes presents a compelling blend of elegance and exceptional service, particularly evident in its top-tier amenities like the rooftop pool offering striking city and mountain vistas. The thoughtful attention from the staff, from helpful reception to attentive dining service, truly elevates the stay. It's a sophisticated urban sanctuary where comfort and a prime location converge.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Club King Room Club Lounge Access
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Room
2 persons
40 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
One-Bedroom Junior King Suite
2 persons
50 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
October 2026 - October 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score
General
Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Sports & Fitness
Fitness centre
Skiing
Cycling
Yoga class
Guest Parking
Public parking is possible on site at .
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Indoor swimming pool
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At The Ritz-Carlton, Santiago, dining is a celebration of local seafood delicacies paired with the rich offerings of Chilean wines. Estro, the on-site restaurant, promises a delightful farm-to-table experience where each dish embodies the essence of the region's fresh bounty and vibrant flavors.
Estro
Seafood
Ambiance
A welcoming and sophisticated setting that invites guests to immerse themselves in the art of dining, showcasing an elegant interior that reflects the culture and spirit of Santiago.
Key Offerings
A focus on sustainable farm-to-table practices ensures the purity and freshness of seafood dishes, complemented by exclusive wine presentations from esteemed valleys like Maipo, Casablanca, and Colchagua.
Reservation
Reservations recommended.
Brunch, Lunch, Dinner
The Ritz-Carlton, Santiago Location
Calle El Alcalde No. 15, Las Condes, Santiago,
Explore Santiago
Explore Surrounding Santiago
Top Attractions
Activities
Dining
Entertainment
Teatro Municipal Las Condes
3 minutes' walk
This cultural venue hosts a variety of performances, showcasing local and international talent in a sophisticated setting.
Museo Interactivo Audiovisual MUI
4 minutes' walk
An interactive museum offering engaging exhibits on history and technology, perfect for families and art enthusiasts.
Gran Torre Santiago
18 minutes' walk
The highest viewpoint in the city provides stunning panoramic views, making it a must-visit for photography lovers.
Costanera Center
14 minutes' walk
A massive shopping center featuring shops, dining options, and the Sky Costanera for sweeping city views.
Cerro San Luis Hiking
10 minutes' walk
A popular hiking spot offering exhilarating trails and breathtaking views of Santiago; accessible year-round.
Spa Day at Estro
1 minute' walk
Unwind at the luxurious spa with a variety of treatments tailored for relaxation and rejuvenation, reserving in advance recommended.
Bicentenario Park
30 minutes' walk
A beautiful urban park ideal for picnics and leisurely strolls, featuring walking paths and scenic landscapes.
Estro
1 minute' walk
Offering contemporary Chilean cuisine, this restaurant features a refined atmosphere and an exquisite wine selection.
Palacio Danubio Azul
2 minutes' walk
A charming spot known for traditional Chilean dishes, especially seafood; family-friendly and vegetarian options available.
Pizzeria Tiramisu
4 minutes' walk
Casual dining experience specializing in wood-fired pizzas with a variety of topping choices; perfect for quick bites.
Teatro Municipal Las Condes
3 minutes' walk
Hosts performances including theater and dance, making it a cultural hub for both locals and visitors.
Sala de Arte Las Condes
3 minutes' walk
An art gallery showcasing contemporary works and frequently holding exhibitions; ideal for art lovers of all ages.
Tips on navigating the city
City Centre
Santiago 35 min · 1.8 mi
Airports
Arturo Merino Benitez (SCL) 35 min · 14.3 mi
Aerodromo Rodelillo (VAP) 183 min · 75.6 mi
Underground
El Golf Subway 2 min · 400 ft
Alcantara 8 min · 2000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at .
Internet
High-speed internet access is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of USD 29.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Portuguese
Number of floors:
15
Number of rooms:
178
Former name
The Ritz-Carlton Santiago
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
9.7/10
Cleanliness
9.2/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
7.0/10
Location
9.5/10
Paid Wi-Fi
7.0/10
Staff
9.5/10
Value for money
8.3/10
Pros
Helpful staff
Extensive breakfast buffet
Luxurious ambiance
Rooftop pool
Cons
Aging hardware
Temperamental key readers
Guest reviews
based on 1758 reviews
4.5/5
based on 563 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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